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2011 Fillmore & Western Railway. All Rights Reserved.
 
FILLMORE & WESTERN RAILWAY PRIVACY POLICY

FILLMORE & WESTERN RAILWAY is committed to protecting your privacy. This Statement of Privacy applies to the FILLMORE & WESTERN RAILWAY Web site and governs data collection and usage at all FILLMORE & WESTERN RAILWAY sites and services; it does not apply to other online or offline sites, products or services. Please read this Statement of Privacy. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.

Collection of your Personal Information

As an E-commerce Web site, FILLMORE & WESTERN RAILWAY collects personal information, such as your e-mail address, name, home or work address or telephone number, on behalf of our clients. Information collected by FILLMORE & WESTERN RAILWAY is used for the purpose of selling tickets. FILLMORE & WESTERN RAILWAY encourages you to review the privacy statements of Web sites you choose to link to from FILLMORE & WESTERN RAILWAY so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the FILLMORE & WESTERN RAILWAY Web site.

Use of your Personal Information

FILLMORE & WESTERN RAILWAY and its operational service partners collect and use your personal information to process ticket sales and deliver the requested services. It is possible that FILLMORE & WESTERN RAILWAY or our affiliates may also use personal information to inform you of other products or services available from FILLMORE & WESTERN RAILWAY and its affiliates. FILLMORE & WESTERN RAILWAY may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. FILLMORE & WESTERN RAILWAY does not sell, rent or lease its membership lists to third parties.
FILLMORE & WESTERN RAILWAY may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party. We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need in order to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose. FILLMORE & WESTERN RAILWAY may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on FILLMORE & WESTERN RAILWAY or the site; (b) protect and defend the rights or property of FILLMORE & WESTERN RAILWAY, including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of FILLMORE & WESTERN RAILWAY or the public. Personal information collected on this site may be stored and processed in the United States or any other country in which FILLMORE & WESTERN RAILWAY or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

Security of your Personal Information

FILLMORE & WESTERN RAILWAY is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through secure sockets layer (SSL) encryption technology.

Changes to this Statement

FILLMORE & WESTERN RAILWAY will occasionally update this Statement of Privacy to reflect company and customer feedback. FILLMORE & WESTERN RAILWAY encourages you to periodically review this Statement to be informed of how FILLMORE & WESTERN RAILWAY is protecting your information.



TERMS OF USE

Fillmore & Western Railway ("FWRY") makes information and products available on this web site, subject to the following terms and conditions. By accessing this site, you agree to these terms and conditions. Fillmore & Western Railway reserves the right to change these terms and conditions, and the products, services, prices, and programs mentioned in this site at any time, at its sole discretion, without notice. Please read the following legal notices carefully. Your use of this web site constitutes your agreement with the terms and conditions set forth below. These terms and conditions may be changed or updated at any time. You are responsible for reviewing them periodically for current information. Fillmore & Western Railway reserves the right to seek all remedies available by law and in equity for any violation of these terms and conditions. Any rights not expressly granted herein are reserved.

Copyright

The information on this web site is protected by copyright. Except as specifically permitted, no portion of this web site may be distributed or reproduced by any means, or in any form, without Fillmore & Western Railway 's prior written permission.

COPYRIGHT NOTICE

2011Fillmore & Western Railway Co., 351 Santa Clara Street, Fillmore, CA 93015 USA. All rights reserved.

Third-party Web Sites

Fillmore & Western Railway's site provides links to third-party web sites, which are not under the control of Fillmore & Western Railway. Fillmore & Western Railway makes no representations about third-party web sites. When you access a non-Fillmore & Western Railway web site, you do so at your own risk. Fillmore & Western Railway is not responsible for the reliability of any data, opinions, advice, or statements made on third-party sites. Fillmore & western Railway provides these links merely as a convenience. The inclusion of such links does not imply that Fillmore & Western Railway endorses, recommends, or accepts any responsibility for the content of such sites. It is your responsibility to take precautions to ensure that whatever you select for your use is free of viruses or other items of a destructive nature.

Third-party Products and Services

The Fillmore & Western Railway web site contains mention of third-party products and services for informational purposes. Fillmore & western Railway makes no recommendations or endorsements about third-party products and services. References to third-party services and products are provided by Fillmore & western Railway  "as is", without warranty of any kind, either express or implied.

In no event shall Fillmore & Western Railway or its employees, agents, suppliers, or contractors be liable for any damages of any nature, including without limitation any consequential loss, loss of income or profit, loss of or damage to property, claims of third parties, or any other loss, cost, claim or expense of any kind or character arising out of or in connection with the use of this Web Site, its content or any Web Site with which it is linked. This exclusion and limitation only applies to the extent permitted by law.


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Modified - February 16, 2011 ------------------






PURCHASE POLICY

All reservations must be made online or by phone.

1. A BUY TICKETS NOW Link for online sales will be available in the Train ride Description or in the list of events.

2. If you prefer call (805) 524-2546 to purchase your tickets or make reservations.

3. Gift certificate holders MUST call to make a reservation. Gift Certificates are not redeemable for cash and no change given.

4. Please have a credit card available for ALL ticket purchases.

5. Tickets can also be purchased at our business office during business hours 9a.-5pm M-F

6. We require reservations on all dinner trains and special event trains. We highly suggest reservations for all other excursions as seating is limited.

7. All ticket sales are NON-refundable.

8. For more information, please call or visit our FAQ page.

Seating may be available for walk-ups, or last minute passengers, at the ticket office just prior to the excursion. Walk-up seats are NOT guaranteed, you are only guaranteed seats with a reservation.

FILLMORE & WESTERN RAILWAY REFUND POLICY

Unless otherwise noted, all tickets, goods, and services sold on the FILLMORE & WESTERN RAILWAY platform adhere to a &qout;NO REFUNDS, NO EXCHANGES " policy.
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